Returns & Exchanges
At Larson Jewelers, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return and exchange policy on all non-customized jewelry. Whether you need a different size or a different style, our team is dedicated to ensuring your shopping experience is seamless and stress-free.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely package your jewelry in its original box.
Ship the Package
Drop off your package at any authorized carrier location, ensuring you obtain a receipt for tracking purposes to monitor your return's progress.
Processing and Refund
After our quality control team inspects the returned item, we will process your refund or ship your new exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing